Your sewage cleanup & sanitation specialists in Matthews, NC. Free assessments, certified technicians, and guaranteed results.
Mystic Relief & Construction handles Category 3 biohazard water damage throughout Matthews, NC, following strict IICRC protocols for sewage cleanup. Our crews contain the affected area, remove contaminated materials, sanitize structural surfaces, and restore your property to safe, habitable condition.
With a population of 33,312, Matthews is home to thousands of properties that require professional restoration care. Our sewage cleanup & sanitation team in Matthews, NC combines local knowledge with IICRC-certified expertise to deliver results that protect your property and restore it to pre-loss condition. Every project begins with a thorough moisture assessment using thermal imaging and professional meters so we can recommend the right solution for your specific situation.
When you choose Mystic Relief & Construction for sewage cleanup & sanitation in Matthews, you get a team that responds fast, communicates clearly, and treats your property with respect. We handle all the details — from insurance coordination to final reconstruction — so you can focus on getting back to normal.
From first call to final walkthrough, here is what to expect from Mystic Relief & Construction in Matthews, NC.
We isolate the contaminated area, set up containment barriers, and ensure proper ventilation. All technicians wear full PPE for Category 3 biohazard work.
Mystic Relief & Construction removes all Category 3 water and contaminated materials from your Matthews home. Sewage-soaked carpet, pad, drywall below the flood line, and insulation are removed and disposed of in compliance with local regulations.
Our crew disinfects every affected surface in your Matthews property using EPA-registered antimicrobial agents. We treat floors, wall framing, subfloors, and any structural materials that were exposed to sewage.
After decontamination, we dry the structure thoroughly, rebuild removed materials, and verify the space is safe through air quality and surface testing.
What Matthews property owners want to know about sewage cleanup & sanitation — answered by our experts.
Sewage is classified as Category 3 biohazard water containing bacteria, viruses, parasites, and other pathogens that pose serious health risks. Direct contact or breathing airborne contaminants can cause illness. Mystic Relief & Construction handles sewage cleanup in Matthews with full PPE and strict safety protocols.
Standard homeowner policies in North Carolina often exclude sewage backup unless you have a specific endorsement or rider. Some policies cover sewer backup as an add-on. Mystic Relief & Construction helps Matthews homeowners review coverage and document damage properly for claims that do apply.
Porous materials like carpet, pad, drywall, and insulation that absorb Category 3 sewage water cannot be safely decontaminated and must be removed. Hard non-porous surfaces like tile, concrete, and metal can be cleaned and sanitized. Mystic Relief & Construction advises Matthews homeowners honestly about what can and cannot be salvaged.
We recommend temporarily relocating during active sewage cleanup in Matthews due to airborne contaminants and biohazard exposure. Mystic Relief & Construction establishes containment and negative air pressure to limit contamination spread, but occupant safety is our top priority during Category 3 cleanup.
See what customers across the country say about working with Mystic Relief & Construction.
"We hired Shane at Mystic Relief and Construction to complete renovation on our rental property. He sent his team out the next day to fix a few windows and replace the deck. We will be using Mystic Relief Solutions for all of our rentals."
"Quoted my roof and came a few days later and did the whole roof in a day! Great work!"
"The complete customer service experience with the most comprehensive program from inception to finish."