Water Damage Restoration services in Matthews, NC

Trusted Water Damage Restoration Services in Matthews, NC

Expert restoration solutions for homes and businesses across Matthews, NC. IICRC certified, insured, and ready 24/7.

Licensed & Insured 4.9-Star Rated 24/7 Emergency Service Serving Matthews
9,769+ Projects Completed
9,084+ Happy Customers
13,262+ 5-Star Reviews
5+ Years Experience

Our Restoration Services in Matthews

Our IICRC-certified North Carolina crews provide a complete range of restoration services for Matthews homeowners and businesses.

Sewage Cleanup & Sanitation

Professional sewage cleanup and sanitation for Category 3 biohazard water. Our crews follow strict safety protocols to remove waste, decontaminate surfaces, and restore your property to safe, habitable condition.

Storm Damage Restoration

Full-service storm damage restoration including emergency board-up, water removal, structural drying, and complete rebuild. We coordinate with your insurance and manage every phase of the recovery.

Water Mitigation Services

Fast water mitigation services that limit the scope of damage to your property. Our technicians focus on immediate water removal, moisture control, and contamination prevention to protect your home and belongings.

Structural Drying

Commercial-grade structural drying using LGR dehumidifiers, high-velocity air movers, and daily moisture monitoring. We dry walls, floors, ceilings, and framing to IICRC standards to prevent mold and rot.

Leak Detection & Repair

Non-invasive leak detection services that pinpoint hidden moisture behind walls, under slabs, and above ceilings. We use infrared cameras and electronic sensors to find leaks fast and fix them permanently.

Mold Inspection & Testing

Professional mold testing and inspection services that go beyond surface-level checks. We collect air and surface samples, analyze moisture patterns, and deliver detailed reports with clear next steps.

Fire & Smoke Damage Restoration

Professional fire damage restoration from initial board-up through final reconstruction. Our crews remove soot and char, eliminate smoke odors, clean salvageable contents, and rebuild damaged structures.

Water Damage Restoration

Complete water damage restoration including extraction, structural drying, and full property repair. We respond fast to minimize damage and restore your home to pre-loss condition using IICRC-certified methods.

Basement Flood Cleanup

Professional basement flooding response with rapid water removal, dehumidification, and antimicrobial treatment. Our crews restore flooded basements quickly to prevent mold growth and structural damage.

Drying & Dehumidification

Complete drying and dehumidification services designed to eliminate trapped moisture from every material in your home. Our equipment creates optimal drying conditions to prevent mold growth and structural decay.

Contents Cleaning & Restoration

Salvage and restore water-damaged personal property including furniture, clothing, photos, and electronics. Our contents restoration team uses advanced cleaning methods to recover items you thought were lost.

Mold Remediation & Removal

Professional mold removal with full containment, negative air pressure, and HEPA vacuuming. Our certified technicians identify the moisture source, eliminate mold colonies, and prevent recurrence.

Emergency Water Damage Services

Available 24/7 for emergency water damage response. Our crews arrive within hours with extraction equipment, drying systems, and containment materials to stabilize your property and prevent further damage.

Water Extraction & Removal

Rapid water extraction using truck-mounted pumps and commercial extractors to remove standing water fast. We deploy within hours to prevent secondary damage like mold growth and structural deterioration.

Odor Removal & Deodorization

Complete odor removal using industrial deodorization equipment and techniques. We treat structural materials, fabrics, and HVAC systems to eliminate persistent odors caused by water damage and contamination.

Water Damage Assessment

Professional damage assessment that identifies all affected areas — visible and hidden. Our technicians document moisture readings, classify water contamination levels, and create a comprehensive restoration plan.

Flood Damage Cleanup

Professional flood cleanup services including water extraction, debris removal, structural drying, and antimicrobial treatment. Our crews handle Category 2 and Category 3 floodwater with proper safety protocols.

Burst Pipe Cleanup

Fast response to burst pipe water damage. We extract standing water, deploy commercial drying equipment, and restore affected walls, floors, and ceilings — coordinating with your plumber for a seamless recovery.

Crawl Space Restoration

Professional crawl space restoration including water removal, mold remediation, insulation replacement, and vapor barrier installation. We eliminate moisture problems that threaten your home structural integrity.

Commercial Water Damage Restoration

Full-service commercial water damage restoration with the capacity and expertise to handle properties of any size. We work around your business hours to minimize downtime and revenue loss.

Professional Restoration Specialists in Matthews, NC

Mystic Relief & Construction has proudly served communities like Matthews (pop. 33,312) for years, delivering water damage restoration solutions that combine IICRC-certified expertise with commercial-grade equipment. Our crews understand the specific moisture challenges that North Carolina climate and construction styles present across the region.

Every restoration project in Matthews, NC starts with a comprehensive moisture assessment using thermal imaging and professional meters, and ends with a verified dry-out confirmed by documented readings. We use LGR dehumidifiers and high-velocity air movers because the quality of equipment matters just as much as the skill of the technicians operating it.

Restored kitchen with white cabinets after water damage in Matthews

Why Matthews Property Owners Choose Mystic Relief & Construction

Here is what sets Mystic Relief & Construction apart from other restoration companies in Matthews.

Advanced Moisture Detection

We use thermal imaging cameras, pin and pinless moisture meters, and hygrometers to find water hidden behind walls, under floors, and in ceilings — ensuring nothing is missed.

Complete Property Restoration

From emergency water extraction through final reconstruction, we handle the entire restoration process under one roof. No juggling multiple contractors — one team, one point of contact.

IICRC Certified Technicians

Our restoration crews hold IICRC certifications in water damage restoration, mold remediation, and structural drying. Your property is in the hands of trained, credentialed professionals.

Transparent Pricing

No hidden fees, no surprise line items. You receive a detailed written estimate before we begin and the final invoice matches — guaranteed. We itemize every cost clearly.

Certified Mold Remediation

When mold is present, our IICRC-certified crews follow strict containment and removal protocols. We eliminate the mold, treat the source, and verify clearance with post-remediation testing.

Frequently Asked Questions

Common questions about water damage restoration in Matthews, NC.

How do you detect hidden moisture in walls and floors in Matthews homes?

Our Matthews technicians use professional-grade moisture meters, thermal imaging cameras, and hygrometers to map moisture throughout your property. These tools detect water hidden behind walls, under flooring, and in ceiling cavities that is invisible to the eye. Accurate moisture mapping ensures we dry every affected area and prevents hidden pockets of moisture from causing mold or structural decay later.

What should I do first when I discover water damage in my Matthews home?

First, stop the water source if you can safely do so — shut off the main water valve or the appliance causing the leak. Then call a certified restoration company immediately. In Matthews, NC, our team responds within 60 minutes to begin water extraction and prevent secondary damage like mold growth. Do not use household vacuums on standing water and avoid walking on wet carpet when possible.

Do you handle both residential and commercial water damage in Matthews?

Yes. Our Matthews, NC teams are equipped for projects of any scale — from single-room residential water damage to multi-story commercial buildings. We carry commercial-grade extraction equipment, industrial dehumidifiers, and enough air movers to handle large-scale losses. Our commercial clients include property managers, HOAs, and business owners throughout North Carolina.

What health risks does water damage pose in Matthews homes?

Untreated water damage in Matthews properties can lead to mold growth that causes respiratory issues, allergic reactions, and asthma aggravation. Category 2 and 3 water introduces bacteria and pathogens that pose immediate health risks. Our IICRC-certified restoration process eliminates these hazards through proper extraction, antimicrobial treatment, dehumidification, and air filtration using HEPA-equipped scrubbers.

How do you prevent mold after water damage in Matthews, NC?

Our mold prevention protocol for Matthews properties includes rapid water extraction within the first hour, strategic placement of commercial air movers and LGR dehumidifiers, application of antimicrobial treatments to affected surfaces, and continuous monitoring of moisture levels until readings return to normal. Speed is the single most important factor in preventing mold growth after water damage.

How quickly can you respond to a water emergency in Matthews?

We provide 24/7 emergency water damage response throughout Matthews and surrounding North Carolina communities. Our crews typically arrive on-site within 60 minutes of your call. Rapid response is critical because mold can begin growing within 24 to 48 hours of water exposure, and structural damage worsens with every hour of saturation.

What Our Customers Say

Our reputation is built on results. Here is what our customers say.

★★★★★

"Mystic Construction was swift, responsive and thorough. Best private adjuster you can hire!"

— Eric Poole
★★★★★

"Great company! They were fast and efficient! I definitely recommend them for restoration."

— Karis Walker
★★★★★

"Literally the most responsive person I've worked with! So efficient and thorough. My renovation went so smoothly thanks to the Mystic Relief crew and especially Shane, whose customer service is simply unmatched! I would use him again and again!"

— Brittnay Leeper

Nearby Cities We Serve

Looking for a restoration company near Matthews? We serve these surrounding areas too.

Find Us in Matthews

Need Water Damage Restoration in Matthews, NC?

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